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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of MURRAY MARMON

MURRAY MARMON

January 12, 2026

5  out of  5
rating by MURRAY MARMON
"Customer service is what matters when you become an insured through this agency. Tiffany Tipton exemplifies what a customer service representative should be. She is competent, experienced, responsive, kind and caring. She handled an urgent matter for me today that few could accomplish so quickly and accurately. The agency is fortunate to have her working there."
We responded:
"Thank you, Murray, for your review and kind comments! Rynette deeply cares about our customers like yourself and is highly committed to providing prompt, accurate and friendly service. I’m glad she was able to assist you and please let us know if you need anything else. Take care!"
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Steve Francis

January 6, 2026

5  out of  5
rating by Steve Francis
"Tiffany does great job for me and my insurance agency. They are lucky to have Tiffany!"
We responded:
"Thank you so much for your kind words Steve!

We truly appreciate you taking the time to share your experience. Tiffany does an excellent job, and we’re very fortunate to have her on our team. We’re grateful for your trust in our agency and look forward to continuing to serve you!

- Rod"
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Lindsay Yanaros

January 2, 2026

5  out of  5
rating by Lindsay Yanaros
"Tiffany is great! She is patient, kind and answered all of my questions. I highly recommend her to anyone!"
We responded:
"Thank you for your kind feedback, Lindsay!

We’re so happy to hear that Tiffany provided you with patient, thoughtful, and helpful service. She truly cares about making sure our customers feel informed and comfortable, and your recommendation means a lot to us.

We appreciate you choosing our office and are always here if you need anything in the future!

- Rod"
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Earl Pryor

January 1, 2026

5  out of  5
rating by Earl Pryor
"I’ve been with State Farm for 40 years and over the years I’ve had nothing but satisfaction when you call the office you’re going to be talking to a live person and you don’t have to push a bunch of buttons the staff is amazing whenever I call Karen answers the phone and she knows it’s me right away this type of communication and service is very hard to find in today’s world it gives you gratitude knowing you matter
Karen Larson knows the insurance business you can rest assure she will lead you in the right direction.

Thank you!
Rod Villamor for your support staff

Earl"
We responded:
"Thank you so much, Earl, for your incredible loyalty and for taking the time to share such a thoughtful review.

We are truly grateful for your 40 years with State Farm—it means more to us than words can express. Providing real, personal service is something we take great pride in, and we’re thrilled to hear how much you value being greeted by a familiar voice and genuine care.

Karen Larson is an outstanding member of our team, and your kind words about her knowledge and dedication are well deserved. Thank you for recognizing our service team—we’re honored to serve you and look forward to many more years together.

— Rod Villamor & Team
"
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Tiffany Riddle

December 26, 2025

1  out of  5
rating by Tiffany Riddle
"Garbage agent. No idea who the guy is cause he never returns my calls, texts, or emails. I had my vehicle totalled out due to another driver being at fault and I couldn't even get my insurance to help me. I was literally told to go through the at faults insurance FROM MY INSURANCE! I had full coverage through these trolls and couldn't even get a call back. In the end I got screwed because I didn't understand half of it and no one would explain it to me. I now know 100% that insurance is a scam. I know I still have to have it, but it won't be with this trash company. Rod, like a bad neighbor you sure didn't care. Hope you have the day you deserve.edited to add photos sense rod is claiming I never reached out. Thanks for not writing me back after I said why I wasn't staying with your company!"
We responded:
"Hi Tiffany,

Thank you for your review and feedback.

My team member, Kamila Nowicki, initially contacted and helped you with your State Farm car policy and has been your point of contact since 2024. Other team members, including Tiffany Tipton, have also assisted with making policy changes based on an email that you sent me this past August. When I reviewed your contact with our Customer Care Center, where representatives are available 24 hours a day, I noted that you called before our office opened at 8:30 a.m.

Until I read your review and received your email this morning, I was unaware of your service and claim handling concerns, as I had not heard from you until I read your review and email that you sent yesterday. My team and I would be happy to share your claim handling concerns with claims management. Please let me know if you’re available to discuss your service concerns and send me an email with your availability. In the meantime, my team member Cindy and I have been reviewing and responded to your email since you had questions.

Wishing you and your family a Happy Holiday season and a Happy New Year!

-Rod"
Profile photo of Carlos Morga

Carlos Morga

December 6, 2025

5  out of  5
rating by Carlos Morga
"Professional friendly courteous and great prices.

The man conducted alvin's inter"
We responded:
"Thank you for your kind words, Carlos! We’re glad to hear you had a professional and friendly experience with us. We truly appreciate you taking the time to share your feedback! - Thank you, Rod"
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Jayden Gilbert

December 4, 2025

5  out of  5
rating by Jayden Gilbert
"Josiah was the most helpful insurance agent I have ever dealt with. He personally contacted me without being too pushy and got me everything I asked for."
We responded:
"Thank you so much for your kind words, Jayden! We’re thrilled to hear that Josiah provided such helpful and attentive service. Our team prides itself on supporting customers without pressure, and we’re glad he was able to get everything taken care of for you. We truly appreciate your feedback! - Thank you, Rod"
Profile photo of Maria Warwaruk

Maria Warwaruk

December 2, 2025

5  out of  5
rating by Maria Warwaruk
"New Landlord policy - smooth and seamless onboarding process. Kamila knows her business and I highly recommend her services."
We responded:
"Thank you so much for your review, Maria! We’re glad to hear your landlord policy onboarding went smoothly. Kamila truly is knowledgeable and we’re happy she could provide you with great service. We appreciate your recommendation! - Thank you, Rod"
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Stephen Waters

September 25, 2025

5  out of  5
rating by Stephen Waters
"Party was very informative and gave great customer service. She was patient and answered all question ."
We responded:
"Hi Stephen, thank you for your kind words! We’re so glad Patty was able to provide you with informative and patient service. We truly value your trust and are always here to answer any questions you may have. - Thank you, Rod"
Profile photo of Robert Hanna

Robert Hanna

September 8, 2025

5  out of  5
rating by Robert Hanna
"Kamila was incredibly helpful throughout the entire process of setting me up with both auto and renters insurance. She made everything smooth, straightforward, and stress-free. Her professionalism and clear communication really made a difference, and I truly appreciate all the support she provided. I’m very grateful for her assistance and would highly recommend her to anyone looking for help with insurance!"
We responded:
"Thank you so much for your wonderful feedback, Robert! We’re thrilled to hear Kamila was able to make your auto and renters insurance setup smooth and stress-free. She truly takes pride in providing clear communication and great support, and your kind words mean a lot. We’re grateful for your trust in our team and appreciate your recommendation! - Rod

"
Profile photo of Michael Duterte

Michael Duterte

August 29, 2025

5  out of  5
rating by Michael Duterte
"Working with Kamila on my auto insurance was a great experience. She explained everything clearly, found me the right coverage, and made the process simple. I highly recommend her and Rod Villamor’s team!"
We responded:
"Thank you so much for your kind words, Michael! We’re thrilled to hear Kamila made your auto insurance experience clear, simple, and stress-free. We truly appreciate your recommendation and are grateful to have you as part of the Rod Villamor State Farm family! - Rod"
Profile photo of Car Grij

Car Grij

July 22, 2025

5  out of  5
rating by Car Grij
"I was in search of a new insurance coverage. One that provided me exactly what I needed. I had the privilege to come in contact with State Farm insurance agent Mark Heinze. What I would like to share about this agent, is that he wasn't just looking for a sale but to provide pure customer satisfaction. He was kind and professional, informative and knowledgeable about insurance policies and what would best fit my need. He wasn't trying to make a buck, but provide me with the coverage at a price that would fit what I was looking for.

The premium that was quoted to me was far less than its competitors as well as receiving discounts for bundling.

State Farm agent Mark truly went above and beyond to provide customer service. He not only represent State Farm insurance, but he represents the community. Truly seeking to provide customer service and meeting us with the coverage that would satisfy our needs.

I thank him for the follow-up that he has provided on a consistent basis to ensure of my satisfaction and if there's any additional services that I may be interested in.

Thank you Mark for the great job you did and saving me money and ensuring that I had great coverage for both car and rental.

Keep up the amazing work..

And to anyone who's looking for a great company that provides quality auto, renters, and life insurance.. reach out to Mark Heinze at State Farm insurance.. you will be glad that you did.."
We responded:
"Thank you so much for taking the time to share your thoughtful and detailed review! We’re thrilled to hear about your positive experience with Mark. He truly embodies what it means to put the customer first—always aiming to provide coverage that fits each person’s unique needs, never just a sale. Your kind words about his professionalism, knowledge, and commitment to follow-up mean the world to our team. We're so glad Mark was able to help you find quality coverage at a great value. We’ll be sure to pass along your appreciation to him. Welcome to the State Farm family—we’re honored to have you with us! - Rod"
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wade ridgeway

June 7, 2025

5  out of  5
rating by wade ridgeway
"I had the pleasure of talking with Tiffany Tipton. I called in to transfer my policies from another state. She explained all of my coverages with me and even found a missed discount. She was fun and energetic to talk to. Highly recommend talking with her!"
We responded:
"Hello Wade, thank you so much for the kind words! We're thrilled to hear that Tiffany was able to make your policy transfer smooth and enjoyable. She's great at what she does, and we’re glad she could help explain your coverages and find you a discount! We truly appreciate your recommendation and look forward to continuing to serve you here. Welcome to the area! - Rod"
Profile photo of Marcella Ortega

Marcella Ortega

May 20, 2025

5  out of  5
rating by Marcella Ortega
"I had a great experience with State Farm and am sad to have to leave! I totally understand it’s not their fault rates went up, but I definitely going to try to go back in a year! Mark Heinze has been the best agent I have EVER dealt with! He was always so quick to answer my questions, help me with policy changes and anything I needed! I am definitely going to miss him! By far the best experience I have ever had! Hoping to be back soon!"
We responded:
"Hello Marcella, thank you so much for the kind words and for taking the time to share your experience! We're truly grateful for your support and understanding, even in the face of rising rates. Mark will be so happy to hear how much his service meant to you — he's truly dedicated to taking care of our customers, and your feedback means the world to us. We’ll certainly miss having you with us, and we hope to welcome you back in the future. Wishing you all the best until then! - Thank you, Rod

"
Profile photo of Millicent Arnold

Millicent Arnold

April 10, 2025

5  out of  5
rating by Millicent Arnold
"Tiffany is so great to work with. Not only is she knowledgeable and thorough, but warm and kind. I always feel reassured after I talk to her about any questions or issues I have on my policies. Highly recommend this office!"
We responded:
"Hello Millicent, thank you so much for your kind words! We’re thrilled to hear that Tiffany has provided such a positive experience. Her knowledge, thoroughness, and kindness truly make her a standout, and we’re so glad you feel reassured when working with her. We appreciate your recommendation and your continued trust in our office! - Rod Villamor

"
Profile photo of efrain pasillas

efrain pasillas

April 4, 2025

5  out of  5
rating by efrain pasillas
"Tiffany is helpful every time I call to make payments."
We responded:
"Thank you, Efrain, so much for your kind words! We’re happy to hear that Tiffany has been helpful every time you call. Providing great service is what we strive for, and we truly appreciate your continued trust and support! - Rod Villamor"
Profile photo of Jon Brush

Jon Brush

April 4, 2025

5  out of  5
rating by Jon Brush
"Fantastic service! Tiffany always handles any issues or questions I have with friendly and helpful service. I'm glad to have State farm knowing that I'll be taken care of with a smile!"
We responded:
" Jon, thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with Tiffany—she truly is a gem, and we're lucky to have her on the team. Knowing you feel taken care of with a smile is exactly what we aim for. We're grateful to have you as part of our State Farm family! - Rod Villamor

"
Profile photo of DEREK CRYDERMAN

DEREK CRYDERMAN

March 13, 2025

5  out of  5
rating by DEREK CRYDERMAN
"I spoke with Rynette Raja from Rod Villamors office in regards to an auto increase with my policy. Rynette was extremely transparent with the cause of the increase and offered multiple ways to get my premium to a comfortable area. She is very knowledgeable and helped me with all my questions. I know the ongoing rate increases in California are due to poor policies and not the fault of State Farm and their employees. I praise the helpful responses from them in time of chaos. I hope everyone can understand that if they have an issue with the way insurance is going, that they should call your governors office and give them your thoughts as opposed to the employees of State farm. Enjoy your retirement Rynette."
We responded:
"Thank you, Derek for your review and feedback regarding Rynette's service she is an amazing team member, and we are grateful. My team and I strive to provide quality service especially during these difficult times. We appreciate you as a customer and here for you whatever the future holds. We are happy to be your good neighbor! Wishing you all the best. - Rod
"
Profile photo of Michael Alu

Michael Alu

March 6, 2025

5  out of  5
rating by Michael Alu
"Josiah made the process so much easier for myself. He was very helpful and professional in getting me the insurance I needed at an affordable price."
We responded:
"Hello Michael, we appreciate your feedback and five-star review! We are delighted to know you had a great experience with Josiah in our State Farm office. We pride ourselves in providing excellent customer service to address all of your insurance needs. As always, please do not hesitate to contact us with any additional comments or questions. Thank you - Rod "
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John Jamieson

March 5, 2025

5  out of  5
rating by John Jamieson
"Tiffany is wonderful! Super helpful, fast, understood what I needed and got it done immediately."
We responded:
"Thank you, John for the awesome feedback and five-star rating! We greatly appreciate your business and are very pleased that you had a wonderful experience with Tiffany from our team. We appreciate you as a valued customer and are always here to help! Thank you for choosing State Farm and my agency to assist you with your insurance policies. - Thank you, Rod"
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Lana M

March 1, 2025

5  out of  5
rating by Lana M
"Rynette was fantastic to work with! She was very detailed, professional, and took the time to answer all my inquiries thoroughly. Her responsiveness and knowledge made the process smooth and stress-free. Highly recommend!"
We responded:
"Hello Lana, thank you for your 5-star review and feedback, it means a lot to us! We are so glad you had a positive experience with Rynette, and she was able to help you with your insurance needs. We appreciate you as a valued customer and are always here to help you! Thank you for choosing State Farm and my agency to assist you with your insurance policies. - Thank you, Rod"
Profile photo of Lisa Ritz

Lisa Ritz

February 25, 2025

5  out of  5
rating by Lisa Ritz
"I called in to get an auto quote and had the pleasure of talking with Tiffany.  She took the time to explain all of the coverages and make sure I understood what I currently have and what I was missing out on.  I highly recommend Tiffany and Rod Villamor’s Office"
We responded:
"Lisa, thank you for taking the time to share your feedback and leave us a five-star review. We are so pleased to hear that you had a positive experience with Tiffany in our office. Tiffany is awesome at being patient and reviewing in detail your options so you can make an informed decision about the best coverage for you. Please don't hesitate to reach out to us with any further questions and thank you again for being part of our State Farm family. - Rod
"
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Trenton Brigman

February 11, 2025

5  out of  5
rating by Trenton Brigman
"Thank you Tiffany for taking the time to help me split off from my parents account. She took the time to explain all the discounts and my coverages as this is all new to me being a young adult. She also helped me to set up my own billing also. Thanks again!"
We responded:
"Hello Trent, thank you for your 5-star review and feedback, it means a lot to us! We are so glad you had a positive experience with Tiffany, and she was able to help you with your insurance needs. We appreciate you as a valued customer and are always here to help you! Thank you for choosing State Farm and my agency to assist you with your insurance policies."
Profile photo of Dave Hobbs

Dave Hobbs

February 5, 2025

5  out of  5
rating by Dave Hobbs
"A thank you to Rynette for taking the time to explain an auto policy rate question and for expanding the scope of my call to take care of an up-date on our home policy. Of course I wasn't overjoyed about the auto rate increase but I appreciated the care she took to explain it. Excellent customer service."
We responded:
"Thank you, Dave, for your fantastic review! We're thrilled to hear that you had a positive experience with Rynette, and she was able to assist you effectively. Your satisfaction is our priority, and we’re glad we could make your experience smoother starting your auto insurance. If you need anything else, don’t hesitate to reach out. We appreciate you as a valued customer and look forward to serving you again. "
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chris allmond

December 10, 2024

5  out of  5
rating by chris allmond
"Great service and answered all my questions that I needed fast response back. Tiffany is great and very patient and gave me all the info I needed quickly."
We responded:
"Thank you very much, Chris for your five star review and pleased to read that Tiffany was able to provide you outstanding customer service. We strive to ensure customers like yourself have clarity regarding the policies and coverages you select. Wishing you all the best.
- Rod "